Super Service Award reflects company’s consistently high level of customer service
Black Mountain Plumbing, Inc. has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
“This is our 9th consecutive year to receive a Super Service Award for plumbing and our second year in a row for water heaters” says Black Mountain Plumbing CEO Scott Ferrell. “This can only happen with an excellent crew and great customers who are willing to take the time to write us a review, we feel very blessed to have both.”
“Only about 5 percent of the companies Black Mountain Plumbing competes with in local area are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Black Mountain Plumbing Inc received 5 Super Service Awards from Angie’s List in 2013 for Plumbing, Water Heaters, Drain Cleaning, Sewer Cleaning and Gas Leak Repair.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.
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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.